Who We Are

Paul has spent the last 22 years performing real world planning, issues management, crisis media relations, disaster response and risk communication. He has led communication efforts during dozens of natural and human-caused disasters, communicating health and safety information to affected stakeholders via community outreach and traditional and digital media. Paul has served as a principal federal spokesperson at the national level and in markets such as San Francisco, Los Angeles, Tampa/St. Petersburg, Miami and Washington, DC – conducting hundreds of TV, radio and print interviews. He is a certified instructor who has logged several thousand hours delivering crisis management, media and joint information center training to members of the U.S. national response community, oil, gas and cruise ship industries and public information officers from all branches of the U.S. armed services and allied military members from 16 nations.

Kim retired from the U.S. Coast Guard with over 21 years of service as a crisis communicator and instructor specializing in communications strategy and planning, issues management, crisis media relations, and disaster response and risk communication. She has conducted hundreds of television, radio, and print interviews and led public information activities during numerous large scale, multi-agency incidents, to include the Texas City Y spill (over 168,000 gallon spill in Galveston Bay), the Los Angeles Magnesium Fire, Hurricanes Harvey, and the 9/11 response in NYC. She has also delivered thousands of hours in evaluation, control, and design support for nearly 30 government agency and industry all-hazards exercises. Kim developed the first of its kind Coast Guard Public Information Officer job aid and a Public Information Plan template for emergency response community and developed federal guidance for keeping media entities informed during the controversial and sensitive permit process to establish Liquefied Natural Gas terminals and port security initiatives in the Delaware Bay area.

Brandon has more than 24 years experience as an all hazard public information officer, deploying worldwide to natural and human-caused disasters to communicate health and safety information to affected publics. He has been the on scene public information officer, joint information center manager or crisis communication specialist for dozens of Type 1, 2 and 3 incidents, including the Deepwater Horizon Gulf of Mexico oil spill, Hurricane Katrina response and recovery and 9/11 response and recovery operations in New York City. Brandon has trained thousands of members of the U.S. national response community and has participated in nearly 50 full-scale emergency management and disaster response preparation exercises. He twice led joint agency teams of federal public information officers to rewrite “Joint Information Center Model: Collaborative Communications During Emergency Response” for the U.S. National Response Team.

Paul, Kim and Brandon are veterans of the National Strike Force’s Public Information Assist Team (PIAT), a special unit with a mandate to respond to hazardous material and chemical releases, as well as natural or human-caused disasters around the world.