Position-Specific Training & Coaching

Our Public Information Officer (PIO) and Liaison Officer (LOFR) training builds on the fundamental principles of ICS and stakeholder engagement best practices to develop and improve the core skills and competencies of command staff communicators.

Joint Information Center Management

Establishing a Joint Information Center (JIC) as part of the Incident Command System (ICS) is the most effective means of meeting federal requirements for public information and can make the difference between the public perceiving your incident to be under control or in chaos.

Exercise Design & Support

We are available for on-site or remote support during an event and having participated in, led and evaluated more than 100 full-scale exercises, we are well-qualified to fill whichever support role is needed during practice.

Crisis & Risk Communication Workshops

Our workshops are ideal for anyone responsible for communicating with impacted stakeholders and the public during critical incidents that threaten public health, safety or the environment.